Privacy Policy

At Calmacy, we know that you care about how information about you is used and shared and we do appreciate your trust that we will do so carefully and sensibly. This notice describes Calmacy’s privacy policy.

Effective January 2017, this Privacy Policy describes all the practices of Calmacy Online Pharmacy (‘we’ or ‘us’) in connection with all the information that we collect through our website. By visiting and using Calmacy online pharmacy, you are accepting all the practices that are described in this Privacy Notice. If you have any concerns or questions about this Privacy Policy, or about how we collect and use your information, please contact us.

We reserve the right to make changes to this Privacy Policy. The ‘Effective Date’ indicates when the Privacy Policy was last revised. Any new changes become effective once we post the revised Privacy Policy on our website. Your use of our website means that you accept the revised Privacy Policy.

Who can use the website?

This website is not directed to users below the age of 18. We don’t knowingly collect personal information online from persons below the age of 18 and we instruct users under the age of 18 not to send us any information through our website. The website is controlled by Calmacy. By using this website, you give consent to the transfer of personal information to us and that the information may have different data protection rules from those in your country of residence.

The information we collect

Calmacy collects personal information from users on our website who is interested in receiving more information on our products and services such newsletters, email alerts and other notifications. If you submit personal information that relates to other people in connection with our website, you represent that you have the authority to submit that information to us on behalf of the people you represent. You should note that we don’t collect patient information through our website.

Use and disclosure of your personal information

We use the personal information we collect from you to respond to your requests like sending you email alerts, newsletters and to provide you with the related customer service. We may also use the information to send you marketing communications and for administrative information.

Calmacy mainly uses the information we collect from you to personalize your experience on our website. This includes presenting you with products and services that are more relevant to you and for our business purposes like audits, data analysis, fraud prevention and monitoring, and developing new products and services.

In the event that Calmacy is sold, your personal information may also be shared or transferred to the third party as part of business sale negotiations or transactions.

We provide personal information to affiliated businesses or partners to the extent that is permitted by the applicable laws. Our affiliates or partners may use the information to send you marketing content and other communications.

Calmacy may disclose information to our service providers who provide us with services like website hosting, payment processing, data analysis, information technology and other relevant infrastructure provision, email delivery, customer service, and a range of other services.

If judicial authorities or law enforcement officials request us to provide them with personal information, we may do so. This is applicable in matters that involve public or personal safety or in litigations where the information is pertinent. We may disclose the personal information, including without there being a court process. We can also use or disclose the information to enforce our terms & conditions, to protect our business operations or those of our partners and affiliates or to protect our privacy, rights, safety or property.

We can use and disclose the personal information to investigate braches in security or to cooperate with authorities that are pursuant to legal matters.

We may use and disclose information that doesn’t identify you personally for any purpose except to the extent that is limited by the applicable law. We may also combine information that doesn’t identify you personally with personal information. When we do this, the combined information will be treated as personal information as long as it is combined.


Our website may contain links to or otherwise make available third-party websites, content, services and other resources that are not operated by Calmacy. The links are provided only as a convenience and don’t constitute affiliation, sponsorship or endorsement of Third Party Services. Any information that you provide to the third parties is not subject to the terms outlined in our Privacy Policy and we will hence not be responsible for the security or privacy of the information that you provide to third party websites. We strongly recommend that you review the privacy policy of the third party to whom you intend to provide personal information.


We seek to use reasonable administrative, technical and physical safeguards to keep your personal information safe in our organization. Unluckily, no data storage or transmission system can guarantee 100% security. If you have any reason to believe that interaction with us is no longer secure, contact us immediately in accordance with our ‘Contact Information’.

Cookies and related technologies

We collect information on website traffic and usage patterns through cookies, web server logs and other technologies. The information we collect is used for many purposes like ensuring our website is performing perfectly and to facilitate navigation.

Our use of cookies makes it possible for us to collect as well as retain certain information about our website users for example the web browser that a user used. This information enables us to statistically monitor the number of people who are using our website and for what purpose. We may also use Adobe Flash Local Stored Objects and other technologies to collect and store information about how you use our website.

Third-party advertisers

We may use third-party advertising companies to display ads regarding goods and services that may interest you while on our website. To display the most relevant ads, these companies may recognize unique cookies on your browser.

Your choices and access

You can remove yourself from our email list for promotional offers at any time by following instructions contained in the emails we send. If you opt out of receiving promotional offers, we may still send you administrative messages from which you will not be able to opt out of.

You can request for your personal information to be removed from our database. Please note that we may still need to retain certain pieces of information for the purpose of record keeping.

If you have any concerns or questions about these statements, please contact the Calmacy office for clarification and more information.

Calmacy Privacy